Amine's Blog

Welcome to the DYMO Endicia Blog by Amine Khechfe, DYMO Endicia Founder and General Manager, with more than 20 years of experience in the mailing and shipping industry. Read about industry news, consider interesting insights, explore new products & services and learn about various tools to move your business forward.

Category: Amine Khechfe

A Fond Farewell (But Not Goodbye) To Vee Mackean

February 2, 2012

This month I would like to share with you a very special milestone we’re celebrating here at DYMO Endicia. As of February 3rd, Vee Mackean, a long-time employee, will become our first ever retiree. I’m proud that we’ve both been in business long enough to have an employee retire, and that we’re the kind of company that employees choose to stay with long term. [more]

The Art of the Customer Visit: How to Learn from your Customers

August 25, 2011

At DYMO Endicia, the customer is at the center of everything we do. This has its roots in our consulting days back in the 80s (yes, we’ve been around that long…) where we basically built software products to help companies automate and as the cliché goes, save them time and money. We got pretty good at it and always remembered to listen to the customer. And sometimes you learn to listen with your other senses and by seeing things that aren’t obvious. You may go into an office to look at how they use your software but really you should be looking at say, the little desk in the corner of the office for some manual tedious process that would save your customer tons of time. The not so obvious can be oh so valuable to your product development. [more]

Amine’s Favorite Books & Blogs

May 2, 2011

A few weeks ago, the folks over at Practical eCommerce asked me to participate in their “Reading List” feature for May. I always find it interesting to see what other people are reading so I was happy to add my list. On that note, we thought you might enjoy seeing the article. Be sure to check out the links to other lists at the bottom of the article and, if you’d like to share your list, feel free to leave it in a comment on this post. Here’s the Practical eCommerce link: http://www.practicalecommerce.com/articles/2714-Reading-List-DYMO-Endicia-Founder-Amine

Introducing Amine's Corner

August 24, 2010

In today’s world of social networking and tweeting on one side and being too busy to breathe on the other, I thought it would be interesting and hopefully fun to have a place where I could share my take on the state of the mailing and shipping industry as a “veteran” who’s been around for 20+ years now (how time flies!) [more]