Amine's Blog

Welcome to the DYMO Endicia Blog by Amine Khechfe, DYMO Endicia Founder and General Manager, with more than 20 years of experience in the mailing and shipping industry. Read about industry news, consider interesting insights, explore new products & services and learn about various tools to move your business forward.

Category: Best Practices

A Fond Farewell (But Not Goodbye) To Vee Mackean

February 2, 2012

This month I would like to share with you a very special milestone we’re celebrating here at DYMO Endicia. As of February 3rd, Vee Mackean, a long-time employee, will become our first ever retiree. I’m proud that we’ve both been in business long enough to have an employee retire, and that we’re the kind of company that employees choose to stay with long term. [more]

Get Ready for Shipping Season

October 27, 2011

Can you believe that shipping season is here again? Where did the year go? I feel like I say this every year – that time has flown faster and the year has become shorter. At this rate it will be shipping season every day! (Wouldn’t that be great for business…) [more]

Friday Lunch

September 29, 2011

So, for a change of pace on my blogs I thought I would share with you something we do at DYMO Endicia that’s really a big part of our culture. Friday lunch! Yes, I know everyone gets a lunch, but at DYMO Endicia we’ve always bought lunch for the team on Fridays. It’s a chance for us to come together as a company and as individuals to chat. I believe that some of our best ideas and innovations have come from this kind of regular, informal get-together and that’s why I think it’s so important. [more]

The Art of the Customer Visit: How to Learn from your Customers

August 25, 2011

At DYMO Endicia, the customer is at the center of everything we do. This has its roots in our consulting days back in the 80s (yes, we’ve been around that long…) where we basically built software products to help companies automate and as the cliché goes, save them time and money. We got pretty good at it and always remembered to listen to the customer. And sometimes you learn to listen with your other senses and by seeing things that aren’t obvious. You may go into an office to look at how they use your software but really you should be looking at say, the little desk in the corner of the office for some manual tedious process that would save your customer tons of time. The not so obvious can be oh so valuable to your product development. [more]