Endicia (A Newell Rubbermaid, Inc., company) is the leading provider of Internet Postage,
with over $5 billion of postage printed, 40 integrated partners, and 25 years of experience
in the postal industry. Endicia’s PC and Mac applications allow users to print postage and
shipping labels for all mail classes, domestic and international. Endicia’s shipping
functionality includes discounted Delivery or Signature Confirmation, discounted insurance,
hidden postage amounts, and pre-filled customs forms. Endicia’s APIs allow developers to
integrate postage printing into a variety of applications, including web-based services.
Endicia’s PictureItPostage service allows businesses and individuals to print customized
postage with their logos, images, or pictures.
Located near California Avenue in Palo Alto, California, Endicia offers challenging
work in an easygoing environment. Fueled by chocolate, Friday pizza and Cokes from the antique
vending machine, Endicia offers a culture that encourages self-sufficient, innovative and independent
problem-solvers. We employ an outstanding mix of people with diverse skills and backgrounds. To
encourage and reward both individual and team performance, we offer a comprehensive compensation
package. Compensation includes base pay, variable pay (bonuses and profit sharing) and a variety
of employee benefits.
This person will take the lead with product management, product enhancement, product positioning, and competitive analysis of our product line.
The position requires the ability to understand and analyze a technical product, serving as a bridge between technical and non-technical teams in the company. Superior analysis, writing, and communication skills are essential. Strong project management skills are also required.
Organizational Relationships
Reports to: Sr. Manager, Brand Marketing
Directs: N/A
Other: N/A
Essential Duties
Lead the product lifecycle of new products and feature enhancements including definition, design, launch, and maintenance phases.
Collect and analyze data to influence feature prioritization decisions and product road maps.
Develop specific near-term product plans and longer-term product milestones that deliver on the overall business objectives.
Initialize and prioritize projects within engineering and marketing; track product development; and work with brand managers to develop product launch plans.
Required Qualifications—Knowledge, Skills, and Abilities
Experience in parcel shipping or carriers such as UPS, FedEx, DHL, or USPS is a plus
Experience in software design, usability, and user testing
Experience in software as a service solution is a plus
Knowledge in writing product requirements documents
Ability to understand impact of decisions on other areas of the business
Ability to learn quickly and to communicate about new technologies in a fast-paced environment
Excellent analytical skills with the ability to proactively recognize issues and to develop new processes and programs to exceed expectations
Demonstrated leadership, communication, and teaming skills
Self-starter, organized, flexible, customer focused, and a strong business sense
Acceptable Experience, Education, and Training
Bachelor’s Degree or equivalent
3+ years related experience—project management and product marketing
Find more current positions by clicking the link below. Select "Technology" from the
Organization drop-down list, or type "Endicia" in the Keywords field.
Your role will be to help us design and develop client applications, Web services, and platform applications that support shipping and mailing solutions that are developed in partnership with the USPS and other international postal carriers. You will work on critical system infrastructure built with Microsoft technology that processes millions of transactions daily. Strong development and SQL skills are required; flip-flops and shorts are optional.
Organizational Relationships
Reports to: Manager, R&D Client
Directs: N/A
Other: N/A
Essential Duties
Develop and maintain client applications and Web services that support shipping and mailing systems using C#, .NET, and stored procedures.
Research technical and business requirements to insure compliance with postal rules.
Work with engineering and product marketing to execute on high-visibility projects.
Collaborate, have fun, and make a difference.
Required Qualifications—Knowledge, Skills, and Abilities
Experience using C# , .NET, Java, or C++.
Experience using MS SQL Server or comparable database.
Experience developing Web Services (WSDL, SOAP).
Experience with XML (XML Parsers, XML Schema, XSLT).
Strong object-oriented programming and design interest with a pragmatic approach.
Must be detail oriented and have superior problem-solving skills.
Must have excellent communication skills.
Keen interest in software development and technology.
Acceptable Experience, Education, and Training
BS or MS Computer Science or related and 3 or more years of experience
Shipping, mailing, or e-commerce industry experience desirable
Find more current positions by clicking the link below. Select "Technology" from the
Organization drop-down list, or type "Endicia" in the Keywords field.
The Customer Support Representative performs a variety of responsibilities, including customer support, documenting FAQ’s and procedures, and project work. The position requires proficient computer skills and excellent verbal communication skills.
Organizational Relationships
Reports to: Technical Support Manager
Directs: N/A
Other: N/A
Essential Duties
Respond to customer phone and email support requests in a timely, efficient, and professional manner.
Maintain expert-level knowledge on the features and business applications of the company's product line.
Perform troubleshooting to identify causes and recommend remedies to user issues.
Provide written or verbal instructions to users to correct problems.
Perform quality assurance testing and record issues found.
Research solutions to common user issues and create appropriate technical notes.
Responsible for making decisions regarding closing and terminating accounts, refunding money and postage to customers, handling financial information, and upgrading the buying power of customers.
Perform other related duties as required.
Required Qualifications—Knowledge, Skills, and Abilities
Excellent written and verbal communication skills
Strong project management skills
Experience installing and troubleshooting the installation of software
Proficient in MS Office packages
Good time management, telephone, and customer service skills
Acceptable Experience, Education, and Training
At least two years experience providing customer support through phone
1-2 years of experience working in a call center
Find more current positions by clicking the link below. Select "Technology" from the
Organization drop-down list, or type "Endicia" in the Keywords field.
Your role will be to help us design and develop Web services, platform applications, and core system infrastructure that support shipping and mailing solutions that are developed in partnership with the USPS and other international postal carriers. You will work on critical system infrastructure built with Microsoft technology that processes millions of transactions daily. Strong development and SQL skills are required, but flip-flops and shorts are optional.
Organizational Relationships
Reports to: R&D Manager
Directs: N/A
Other: N/A
Essential Duties
Develop and maintain Web services that support shipping and mailing systems using C#, .NET, C++, and stored procedures.
Research technical and business requirements to insure compliance with postal rules.
Work with engineering and product marketing to execute on high-visibility projects.
Collaborate, have fun, and make a difference.
Required Knowledge, Skills, and Abilities
Experience developing Web Services (WSDL, SOAP).
Experience with XML (XML Parsers, XML Schema, XSLT).
Strong object-oriented programming and design skills with a pragmatic approach.
Must be detail oriented and have superior problem-solving skills.
Must have excellent communication skills.
Have a keen interest in software development and technology.
Acceptable Experience, Education, and Training
BS or MS Computer Science or related and 3+ years of experience
3+ years of experience using C# , .NET, Java, or C++
3+ years of experience using MS SQL Server or comparable database
Shipping, mailing, or e-commerce industry experience desirable
Find more current positions by clicking the link below. Select "Technology" from the
Organization drop-down list, or type "Endicia" in the Keywords field.
The Senior Network Engineer will be part of a team responsible for delivering WAN and LAN network services in a 24×7, mission-critical, enterprise environment. The role will be network design and engineering, network operations and security, and other IT-related tasks.
Organizational Relationships
Reports to: IT Manager
Directs: N/A
Other: N/A
Essential Duties
Design and operate a highly available multi-site network environment.
Configure and maintain all Cisco routers, switches, firewalls, and F5 load balancers.
Provide superior customer service to internal clients, including response to escalations, proactively notifying customers of network issues, and assessing and communicating business impact.
Participate in 24×7 on-call rotation.
Track, report, and proactively address network capacity issues based on business forecasts.
Configure and utilize a variety of network management tools.
Find and implement new technologies that simplify the network environment while improving security and performance.
Develop, manage, and execute controls in support of the company's compliance landscape (SOX, SAS70, PCI, ISO 27001).
Follow IT change control best practices for predictable results.
Monitor the network ticket queue and update and escalate tickets in accordance to Service Level Agreement requirements.
Work directly with LEC's and IXC's to provision and troubleshoot WAN connectivity.
Work with corporate IT network team for managing remote locations.
Required Qualifications—Knowledge, Skills, and Abilities
Intermediate level link-state protocol experience
Intermediate level Cisco ASA firewall and VPN device knowledge
Familiarity with BGP
Familiarity with structured cabling best practices and troubleshooting techniques
Familiarity with load balancing best practices
Ability and desire to learn independently as well as in a team
Ability to manage time well and meet multiple deadlines in a sometimes hectic environment
Excellent writing and communication skills
Acceptable Experience, Education, and Training
1 to 3 years experience designing, implementing, and operating multi-site, high-availability, converged networks
4 to 7 years hands-on experience with routers, switches, firewalls, and VPNs
At least 3 years of experience working in a production, 24×7 environment
CCNA certification required. CCNP or equivalent network engineering expertise desired
Find more current positions by clicking the link below. Select "Technology" from the
Organization drop-down list, or type "Endicia" in the Keywords field.
As a Web Developer, your primary job will be to architect, develop, and maintain
high-performance Endicia sites. This role requires a responsible individual who can balance
multiple projects that involve working with database interfaces, customer-facing account
management applications, internal applications, and reporting systems.
Organizational Relationships
Reports to: Manager, R&D Web
Directs: N/A
Other: N/A
Essential Duties
Architect, develop, and maintain high-performance Endicia sites. These will include
Web sites, mobile apps, intranets, CMS, and e-commerce solutions.
Have expertise with ASP.NET, C#, SQL, HTML, and JavaScript, which will be critical
when leading the development of highly scalable sites and serving as a resource and mentor for
other engineers on the team.
Have intimate knowledge of front-end technologies including HTML, CSS, and
JavaScript and, preferably, development experience with Sitecore or other CMS systems.
Required Qualifications—Knowledge, Skills, and Abilities
Have expert-level skills in C#, .NET and good experience with coding complex
business logic with terabytes of data.
Have experience developing enterprise class Web applications.
Have recent experience with ASP.NET MVC Framework.
Have deep knowledge of object-oriented design and programming (OOP)
techniques.
Have solid knowledge of HTML, CSS, JavaScript, and have hand-coded pages.
Are proficient with Microsoft T-SQL or other SQL language. You should be able to
architect and specify database structures.
Are a strong communicator, both orally and in written format.
Want to work with a top-notch engineering team.
Are professional and possess excellent interpersonal and written communication
skills.
Are passionate about technology and have a strong desire to learn.
Acceptable Experience, Education, and Training
Have 5+ years of applicable experience
Please have good examples of your previous work to show.
Find more current positions by clicking the link below. Select "Technology" from the
Organization drop-down list, or type "Endicia" in the Keywords field.
Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are
committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating
efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN,
LENOX, BernzOmatic, Rubbermaid, Graco, Calphalon, Goody, and Teutonia.