Current Positions

Endicia (A Newell Rubbermaid, Inc., company) is the leading provider of Internet Postage, with over $1 billion of postage printed, 40 integrated partners, and 25 years of experience in the postal industry. Endicia’s PC and Mac applications allow users to print postage and shipping labels for all mail classes, domestic and international. Endicia’s shipping functionality includes discounted Delivery or Signature Confirmation, discounted insurance, hidden postage amounts, and pre-filled customs forms. Endicia’s APIs allow developers to integrate postage printing into a variety of applications, including web-based services. Endicia’s PictureItPostage service allows businesses and individuals to print customized postage with their logos, images, or pictures.

Current Job Openings Include: (list updated 06/16/09)

• Technical Support Representative
• SQL Server DBA (Developer)
• Web Developer - Infrastructure
• Web Developer - Endicia.com
• Regional Product Specialist, East
• Sr. Regional Product Specialist
• Business Development Manager

Technical Support Representative   job# 0900549

A Technical Support Representative performs a variety of responsibilities including customer support, documenting FAQ's and procedures, and project work.

Essential Duties

• Respond to customer phone and e-mail support requests in a timely, efficient and professional manner
• Maintain expert-level knowledge on the features and business application of the company’s product line
• Perform troubleshooting to identify causes and recommend remedies to user issues
• Provide written and/or verbal instruction to users to correct problems
• Perform quality assurance testing and record issues found
• Write help files and user instructions for new application features
• Research solutions to common user issues and create appropriate technical notes
• Responsible for making decisions re closing/terminating accounts, refunding money & postage to customers, handling financial information, upgrading buying power of customers
• Answer after hours calls as needed
• Performs other related duties as required

Qualifications

• At least two years experience providing customer support through phone and/or email
• 1-2 years in a systems administration (IT) type of role
• Need to have Networking and end user application experience
• Excellent written and verbal communication skills
• Strong project management skills
• Experience with a range of operating systems, primarily Microsoft and/or Macintosh
• Experience installing and troubleshooting the installation of software
• Proficient in MS Office packages
• Good time management, telephone and customer service skills

Preferred Qualifications

Consumer Products Industry Experience

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs

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SQL Server DBA (Developer)   job# 0900441

Endicia is seeking a Microsoft SQL Server Development Database Administrator in a software development role. This position will work closely with the Endicia Research and Development as well as Endicia Production Operations staff.

Essential Duties

Lead developer for database architecture, technologies and development methods for 24/7 eCommerce business:

• Maintenance and development of OLTP, OLAP, data warehouse databases.
• Creating, maintaining, and updating database schemas for all databases using a database modeling tool such as Sybase PowerDesigner.
• Replication design and maintenance
• Scripts database objects to comply with current standards
• Leverages company version control tool for DB scripting
• Configures and maintains development SQL Server and database settings
• Enforces database standards
• Design and documentation for database backup and disaster recovery procedures
• Advanced level database engineering support and assistance
• Lead implementation of high priority changes
• Attends product specification meetings with project team members to determine the scope and limitations of the project
• Participates with review of QA test plans
• Mentors other members of the engineering and ops team in database related technology
• Document database for developers
• Identify and resolve database performance issues, database capacity issues and data distribution issues
• Writes scripts and processes for development
• Reviews database design changes with the team to determine the impact to the physical database and other systems
• Supports production issues for cubes, DW Reporting, and ETL jobs
• Manages and performs maintenance, backups and security for the development databases
• Troubleshoots database issues
• Performs data migrations
• Performs capacity planning
• Administer, maintain, develop and recommend policies and procedures for ensuring the security and integrity of the company's databases and systems
• Interface with production operations team to provide smooth deployment from development to production database.
• Applies updates and upgrades to non-production database environments
• Monitors development database and SQL Server performance

Qualifications

Required Knowledge, Skills, Abilities

Proficiency in Microsoft SQL Server 2000/2005 in the following areas:

• database design; SQL Server architecture
• T-SQL programming; performance tuning; stored procedures
• function and trigger design and coding
• index implementation and maintenance
• database backup and recovery
• SQL Server log shipping
• SQL Server replication

Understanding of n-tier application designs
The ability to extrapolate database schema to meet the business needs of the application.

Acceptable Experience and Training

• BS in Computer Science or other technical field or equivalent work experience
• 5+ years as SQL Server DBA
• This is an ideal position for a team-player who thrives in a dynamic environment and is ready to hit the ground running
• Strong analytical and troubleshooting skills
• Mathematical skills including basic algebra and statistics
• Enthusiasm for tackling complex problems
• Strong communication skills, both written and verbal
• Enjoy working with intelligent, talented, and hard-working colleagues, but self-motivated

Preferred Qualifications

Consumer Products Industry Experience


Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs

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Web Developer - Infrastructure   job# 0900590

Summary of Position

Your role will be to build and maintain infrastructure applications that support customer service, accounting, and field sales. You will work on web-based applications developed in ColdFusion, VB.net and C#/.Net that integrate into other systems including RightNow, SAP, Active Directory, Jira, Confluence, and SVN. This role requires a responsible individual who can balance multiple projects that involve working with database interfaces, customer facing account management applications, internal applications, and reporting systems. The ideal candidate will be software engineering wizard who isn't afraid of databases that process millions of transactions a day.

Essential Duties

• Work with accounting team to modify and further automate our current accounting system
• Help plan and execute a transition to SAP with corporate IT team
• Help build, launch and maintain a new customer service portal using RightNow
• Develop custom reports in ColdFusion, help implement Microsoft Reporting Services
• Hands-on development and maintenance of Web site and web-applications
• Provide scheduled on-call operational support for high transaction volume environment
• Focus on teamwork; able to collaborate with Marketing, Support and QA on projects.
• Must be able to perform under tight timeframes & execute problem-solving skills
• Collaborate, have fun, deliver results to the growing community of power-shippers and mailers

Qualifications

Education and Experience

• BS/MS Computer Science or relevant work experience
• Shipping, mailing and/or e-commerce industry experience highly desirable
• Experience with SAP, RightNow, Microsoft Active Directory, Jira, SVN preferred

Knowledge, Skills, Abilities

• 4+ years experience in software development
• Strong skills in various design patterns and OO Development Methodologies
• 2+ year experience with at least one scripting language such as ColdFusion, Perl, Python or PHP
• 3+ years experience with SQL programming (Complex Queries and Stored Procedures)
• Experience with Javascript , HTML, XML and CSS in support of web application development
• Experience with working with C# and .NET-connected applications a big plus

Preferred Qualifications

• Consumer Products Industry Experience

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs

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Web Developer - Endicia.com   job# 0900572

Summary of Position

We're looking for smart, curious people who are passionate about technology and improving the user experience. Your role will be to design and develop web based interfaces and update content on the Endicia & PictureItPostage websites. This role requires a responsible individual who can balance multiple projects and work closely with marketing and back-end software engineers. The ideal candidate will have worked with consumer facing websites using CSS and have solid visual design experience and programming.

Essential Duties

• Design intuitive interfaces that improve user experience and increase revenue
• Prototype, develop and maintain new features and enhancements in XHTML, HTML, AJAX, and Flash
• Edit webpage templates
• Implement and fine-tune CSS and oversee cross-browser consistency of web pages
• Drive development towards standards-based technologies like XHTML and CSS
• Hands-on development and maintenance of Web site and Web applications
• Focus on teamwork; able to collaborate with Marketing, Support and QA on projects
• Must be able to perform under tight time frames & execute problem-solving skills
• Requires good analysis and design skills, yet practical enough to get the job done
• Must have excellent verbal and written communication skills and is comfortable documenting work and procedures
• Collaborate, have fun, deliver results to the growing community of power-shippers and mailers

Qualifications

Education and Experience:

• BS/MS Product Design, Computer Science or relevant work experience

Knowledge, Skills, Abilities:

• 2+ years experience working with Web development using CSS, JavaScript, HTML and/or DHTML
• 2+ years experience using at least one scripting language such as: ColdFusion, Perl, Python or PHP
• Have deep understanding of cross-browser development techniques and browser degradation strategies
• Experience working with XML and/or JSON a plus
• Familiar with CSS debugging tool, e.g. Firebug

Preferred Qualifications:

• Consumer Products Industry Experience preferred
• Experience working with HTML, XML web services, Flash and Flex preferred
• 2+ year experience with SQL databases, preferably SQL Server
• Experience with working with Web Services, Java, C# and .NET-connected applications a plus
• Consumer Product Industry experience highly preferred

To apply, please go to: www.newellrubbermaid.jobs

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Regional Product Specialist, East   job# 0900594

The Regional Product Specialist provides sales, technical, and integration support to partners, sales teams, prospects, and customers for Endicia’s products and services within a five state territory.

Location: Pennsylvania

Essential Duties

• Respond to phone, fax and e-mail sales inquiries in a timely, efficient and professional manner.
• Use a customer-focused, needs-based review process to educate customers on what products/services will best fit their needs.
• Provide basic installation/integration help and training for customers.
• Follow up with customers through the sales process and periodically after installation.
• Maintain expert-level knowledge on the features and business application of the company’s product line
• Provide training to USPS representatives on Endicia’s products and services.
• Attend trade shows and perform marketing tasks as needed.
• Perform other related duties as required.

Qualifications
Required Knowledge, Skills and Abilities

• Candidates should be located within Pennsylvania
• Requires basic software/technology skills
• Requires an excellent telephone and personal demeanor
• Must have exceptional written and oral communication skills
• Must be able to demonstrate products and match their advantages to customer needs
• Must be able to handle multiple projects simultaneously
• Working knowledge of Microsoft Office applications
• Requires the ability to work on a team with other sales representatives

Acceptable Experience and Training

Bachelor’s degree and/or 1-3 years experience working in a customer focused-sales environment. Proven ability to work effectively in a team environment.

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs

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Sr. Regional Product Specialist   job# 0900648

The Regional Product Specialist provides sales, technical, and integration support to partners, sales teams, prospects, and customers for Endicia’s products and services.

Primary Location: Washington DC/Virginia/Maryland

Essential Duties

• Consult with customers on their shipping needs and processes to identify areas where Endicia can help them streamline their operations, save money, or extend their reach by using the US Postal Service.
• Respond to phone and e-mail sales inquiries in a timely, efficient and professional manner.
• Use a customer-focused, needs-based review process to educate customers on what products/services will best fit their needs.
• Provide basic installation/integration help and training for customers.
• Follow up with customers through the sales process and periodically after installation.
• Maintain expert-level knowledge on the features and business application of the company’s product line
• Provide training to USPS representatives on Endicia’s products and services.
• Attend trade shows and perform marketing tasks as needed.
• Perform other related duties as required.

Qualifications
Required Knowledge, Skills and Abilities

• Requires an excellent telephone and personal demeanor
• Must be technically inclined or have experience installing software
• Must have exceptional written and oral communication skills
• Must be able to demonstrate products and match their advantages to customer needs
• Must be able to handle multiple projects simultaneously
• Working knowledge of Microsoft Office applications
• Planning & organization, self-starting, self motivation
• Excellent written & verbal communication and presentation skills
• Requires the ability to work on a team with other sales representatives
• Candidates should be located in the Virginia or DC areas

Acceptable Experience and Training

Bachelor’s degree and/or 3-5 years experience working in a customer service/sales environment. Proven ability to work effectively in a team environment. Experience in parcel shipping or carriers such as UPS, FedEx, DHL or USPS is a plus.

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs

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Business Development Manager   job# 0900567

Description

The Business Development Manager will work with internal and external resources to help form, plan, coordinate and execute business development projects, campaigns, programs and business strategies in support of Endicia's mailing and shipping products, services and objectives. They will work closely with business development, marketing teams, sales teams, partners, postal authorities, and customers.

Essential Duties

• Contribute to the development of an integrated marketing/business strategy including, but not limited to: benchmarking, market segmentation, postal relations, research and analysis, forecasting, communication strategies and execution
• Work with R & D to implement partner solutions
• Manage process and preparation of proposals for opportunities with new and existing clients.
• Assist in managing the relationship with high profile partners and postal authorities
• Develop an understanding of consumer target segments and needs
• Develop and lead execution of launch plans for new product introductions, product updates, and channel strategies
• Develop business cases and interface with marketing groups, finance, R&D, sales, and management teams
• Identify emerging market segments
• Other duties as assigned

Qualifications

Required Knowledge, Skills and Abilities

• Must have exceptional written and oral communication skills
• Proven ability to negotiate contracts
• Excellent interpersonal and cultural skills to effectively and professionally work with coworkers, partners, vendors, and customers domestically and internationally
• Business Development experience
• Marketing or Product management experience a plus
• Market research and sales experience a plus
• Ability to apply analytical tools to market/business analysis
• Strong abilities in the areas of analysis, budgeting, problem solving and decision making
• Must be able to handle multiple projects simultaneously

Acceptable Experience and Training:

Bachelor's or Masters degree in Marketing or Business Administration. 1-3 years experience working in a marketing, sales or business development environment. Proven ability to work effectively in a team environment. Experience working with Excel, PowerPoint, Word and Internet research tools.

Newell Rubbermaid and its Business Units are Equal Opportunity Employers and comply with applicable employment laws. M/F/D/V are encouraged to apply.

To apply, please go to: www.newellrubbermaid.jobs

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Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN, LENOX, BernzOmatic, Rubbermaid, Graco, Calphalon, Goody, and Teutonia.

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