Located in downtown Palo Alto, California, Endicia, A Newell Rubbermaid Company, offers challenging work in an easygoing environment. Fueled by chocolate, Friday pizza and Cokes from the antique vending machine, Endicia offers a culture that encourages self-sufficient, innovative and independent problem-solvers. We employ an outstanding mix of people with diverse skills and backgrounds. To encourage and reward both individual and team performance, we offer a comprehensive compensation package. Compensation includes base pay, variable pay (bonuses and profit sharing) and a variety of employee benefits.
Endicia (A NewellRubbermaid, Inc., company) is the leading provider of Internet Postage,
with over $1 billion of postage printed, 40 integrated partners, and 25 years of experience
in the postal industry. Endicia’s PC and Mac applications allow users to print postage and
shipping labels for all mail classes, domestic and international. Endicia’s shipping
functionality includes discounted Delivery or Signature Confirmation, discounted insurance,
hidden postage amounts, and pre-filled customs forms. Endicia’s APIs allow developers to
integrate postage printing into a variety of applications, including web-based services.
Endicia’s PictureItPostage service allows businesses and individuals to print customized
postage with their logos, images, or pictures.
This is a job summary which includes essential job duties of the position.
More specific information regarding duties may be provided upon request for particular
locations and facilities.
The Leader, Finance for the Internet Postage Global Business Team (GBT) of the Technology
GBU will provide high quality finance and business support including:
The overall responsibility for controlling the income statement and balance sheet
The review of monthly financial results including researching and explaining variations from estimate, budget, and prior year
The management of the strategic planning and budgeting process
The preparation and coordination of the monthly operating rhythm including the provision of financial support to ensure internal and group monthly/quarterly reporting requirements are completed in an accurate and timely manner
The preparation of monthly forecasts with analysis explaining deviations from budget and prior estimates
The provision of financial analysis and support to the operational leads
The participation in up front analysis of the profitability of the promotional activities performed in these channels
The performance post mortem analysis on all promotions activities performed by these channels
Analysis of the profitability of existing product lines, entering new markets and other global business opportunities
Responsibility for SOX compliance (the Internet Postage Business Team was created through a recent acquisition)
Management of the closing process and accounting team including the documentation of internal controls, month-end reconciliations and other control procedures
Cost control and productivity champion
Qualifications:
Bachelors degree in Accounting or Finance (CPA preferred) with 3-5 years of proven financial analysis and modeling skills
Thorough knowledge of accounting theories and practices, ability to analyze business results and knowledge of computerized accounting systems
Able to communicate and influence at all levels of the business
Excellent oral and written communication skills.
Proficiency in MS Office applications (Word, Excel, PowerPoint, etc.), computer literate. Prior experience in Hyperion and SAP desirable.
Demonstrated organizational skills
Able to deal with complexity and communicate complex financial scenarios to non-finance colleagues
Willing to travel and able to operate in an international environment
Newell Rubbermaid’s innovative global technology solutions enable businesses,
educational institutions, and consumers to more efficiently share, manage and organize
information. Our global technology brands platform includes DYMO®, label/CD/DVD printers
and file scanning software (www.dymo.com), CardScan®, business card scanners and contact
management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping,
mailing and customized postage solutions (www.endicia.com and www.pictureitpostage.com) and
MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com). These technology
brands join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®, Goody®, Graco®, Irwin®,
Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and Waterman®.
Your role will be to design and develop shipping and mailing applications in
partnership with the USPS and other international postal carriers. As a senior
contributor in the engineering organization, you will own the architecture, design,
and implementation of these applications and will be responsible for delivering new
capabilities in a timely manner with high quality.
Essential Duties
Design and develop Windows and Web based applications using .NET and C#.
Take ownership of the quality and usability of the applications.
Coordinate product development efforts with other engineers, QA and IT.
Provide project management and demonstrate technical leadership for your product suite.
Collaborate, have fun, have an impact on the growing community of shippers and mailers.
Qualifications, Knowledge, Skills, Abilities:
4+ years .NET - C#, ASP.NET, C++
4+ years XML, SOAP
JavaScript, AJAX
Experience working with ODBC/COM/SQL
Strong understanding of software development processes and C# design patterns
Focus on teamwork; able to collaborate with Marketing and QA on projects
Must be able to perform under tight timeframes & execute problem-solving skills
Requires good analysis and design skills, yet practical enough to get the job done
Must have excellent communication skills, including documentation
Work hard, make a difference, and have fun
Education and Experience:
BS in Computer Science or Engineering and 5+ years of experience or
MS in Computer Science or Engineering and 1+ year of relevant experience
Microsoft Certification a plus
Shipping, mailing and/or e-commerce industry experience highly desirable
Experience with fraud mitigation and high security environments desirable
Newell Rubbermaid’s innovative global technology solutions enable businesses,
educational institutions, and consumers to more efficiently share, manage and organize
information. Our global technology brands platform includes DYMO®, label/CD/DVD printers
and file scanning software (www.dymo.com), CardScan®, business card scanners and contact
management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping,
mailing and customized postage solutions (www.endicia.com and www.pictureitpostage.com) and
MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com). These technology
brands join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®,
Goody®, Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and
Waterman®.
Summary of Position
Work with internal and external resources to plan, coordinate and execute
business development projects in support of Endicia’s products, services and objectives.
Essential Duties
Identify and develops strategic marketing alliances, partners, integrators,
software providers, new business opportunities and customer relationship programs
to grow new revenue.
Maintain and grow existing partner and client relationships.
Maintain current relationships and develop relationships with potential partners to include prospect identification, program development, and positioning.
Maintain deep understanding of Endicia’s product offering, pricing model(s), market environment and competitive positioning.
Define and manage New Business segments and develop financial models for such segments and roadmaps to achieving goals. Work on executing the plans.
May get involved in researching, defining, and developing international business opportunities.
Other duties as assigned
Qualifications, Knowledge, Skills, Abilities:
Bachelor’s degree in Business related field and/or 4+ years experience working in a sales, Business Development and/or marketing environment.
Strong track record of developing successful, high-revenue partnerships
Thorough understanding of financial modeling and business planning
Direct experience with affiliate programs
Must be able to handle multiple projects simultaneously
Strong organizational skills
Strong time management skills
Strong presentation, leadership, and communication skills
Willing to travel 10%- 20%
Computer proficency in Microsoft Application
Web services knowledge is a plus
Sales experience in the shipping and mailing industry are a huge plus
Newell Rubbermaid’s innovative global technology solutions enable businesses, educational
institutions, and consumers to more efficiently share, manage and organize information.
Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning
software (www.dymo.com), CardScan®, business card scanners and contact management software
featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and
customized postage solutions (www.endicia.com and www.pictureitpostage.com) and MimioTM,
interactive whiteboards and digital ink recorders (www.mimio.com). These technology brands
join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®, Goody®,
Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and Waterman®.
Product Specialist provides support to new and existing customers inquiring about Endicia’s
products and services.
Essential Duties
Respond to customer phone, fax and e-mail sales inquiries in a timely, efficient and professional manner
Use a customer-focused, needs-based review process to educate customers on what products/services will best fit their needs.
Process new orders and help determine order status on existing orders
Maintain expert-level knowledge on the features and business application of the company’s product line
Provides training to outside sales personnel
Attends trade shows and marketing activities
Performs other related duties as required
Qualifications, Knowledge, Skills, Abilities:
Requires an excellent telephone demeanor
Must have exceptional written and oral communication skills
Must be able to handle multiple projects simultaneously
Working knowledge of Microsoft Office applications
Requires the ability to work as a team with other sales representatives
Acceptable Experience and Training:
Bachelor’s degree and/or 1-3 years experience working in a customer service/sales
environment. Proven ability to work effectively in a team environment.
To apply, please go to:
www.newellrubbermaid.jobs
Newell Rubbermaid’s innovative global technology solutions enable businesses,
educational institutions, and consumers to more efficiently share, manage and organize
information. Our global technology brands platform includes DYMO®, label/CD/DVD printers
and file scanning software (www.dymo.com), CardScan®, business card scanners and contact
management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping,
mailing and customized postage solutions (www.endicia.com and www.pictureitpostage.com) and
MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com). These technology
brands join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®,
Goody®, Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and
Waterman®.
The person in this position will contribute to the development team by fully
utilizing the available tools and methods. A strong emphasis will be placed upon
continuous delivery of functional, robust and flexible code, adhering to given
specifications. Contribute effectively to frequent object-oriented design discussions and
be able to continually adjust to the changing development goals.
Essential Duties
Experience in all phases of software development process (specification, design, coding, testing, localization, maintenance)
Work closely with project stakeholders, such as network engineers, developers, R&D staff, marketing managers and other technical leaders to gain an understanding of customer needs and system requirements
Program project requirements
Development of API’s/Web-services
Development and support of EDI processes to external sources for payment processing, partner/vendor interfaces and regulatory requirements.
Confirm program operation by conducting tests, modifying program sequence and/or codes
Other duties as assigned
Qualifications, Knowledge, Skills, Abilities:
General programming skills coupled with excellent problem solving skills
Experience developing software applications using languages such as C#, SQL, C++ and/or .NET.
Proficient knowledge working with Wondows 2000/2003 servers
Experience working in web development a plus
Basic troubleshooting skills for all applications and environments
Ability to grasp new technologies and development processes quickly
Strong independent work ethic
Excellent communication skills, both verbal and written.
Acceptable Experience and Training:
Bachelor’s degree in Computer Science or Business Administration.
1-3 years experience working in a programmer/developer position.
Proven ability to work effectively in a team environment.
Newell Rubbermaid’s innovative global technology solutions enable businesses, educational
institutions, and consumers to more efficiently share, manage and organize information.
Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning
software (www.dymo.com), CardScan®, business card scanners and contact management software
featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and
customized postage solutions (www.endicia.com and www.pictureitpostage.com) and MimioTM,
interactive whiteboards and digital ink recorders (www.mimio.com). These technology brands
join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®, Goody®,
Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and Waterman®.
Your role will be to manage a project that will build a postage printing web application
for national post carriers located in Europe. This project will require you to interact
with project managers and web developers from the postal service, design and prioritize
product development efforts with your software engineering team, and provide senior
executives with visibility to the project status. This position requires strong customer
service skills and a deep technical background. The project manager will be responsible for
overseeing product development on a consumer user interface and web service interfaces for
payment, reporting, and data synchronization.
Qualifications
Required Qualifications:
Experience building ecommerce, shipping, addressing, accounting and payment solutions
Ability to manage multiple projects simultaneously with competing priorities
Demonstrated knowledge of project management processes and tool usage
3+ years of experience project managing complex software projects
Ability to handle conflicts well, and addresses issues directly
Issue/ticket tracking systems
Highly self-motivated and assertive
Organized, master of a million details
Pragmatic and creative in solving problems
Strong interpersonal and relationship management skills
Desired Qualifications:
BA/BS or equivalent experience
Understanding of the industry standard software development methodologies, in particular agile methods
Experience in operations infrastructure within a high-volume e-commerce hosted web site
Newell Rubbermaid’s innovative global technology solutions enable businesses,
educational institutions, and consumers to more efficiently share, manage and organize
information. Our global technology brands platform includes DYMO®, label/CD/DVD printers
and file scanning software (www.dymo.com), CardScan®, business card scanners and contact
management software featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping,
mailing and customized postage solutions (www.endicia.com and www.pictureitpostage.com) and
MimioTM, interactive whiteboards and digital ink recorders (www.mimio.com).
These technology brands join a rich heritage of brands at Newell Rubbermaid including
Calphalon®, EXPO®, Goody®, Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®,
Rubbermaid®, Sharpie®, and Waterman®.
Your role will be to develop test plans for a suite of shipping applications
that integrate with the United States Postal Service and other shipping carriers,
coordinate the testing efforts of a cross functional team, insure that independent
testing and verification has been completed for all new releases, and collaborate with
our European test center. You will have responsibility for triaging and prioritizing
defects found in development and production and you will help build a quality assurance
organization based in our Palo Alto headquarters.
Qualifications
Required Qualifications:
Proactive leader that takes initiative and who demonstrates a high level of accountability
Strong project management skills
Excellent written and oral communication skills
2+ years experience in reviewing product requirements and design, creating test plans, and testing scalable, distributed, fault-tolerated web and client based applications in a Windows and/or UNIX environment
Ability to build relationships, collaborate with and influence cross-functional teams
Ability to work individually with minimal supervision
Ability to work in a highly demanding environment where teamwork is a must
Highly motivated, reliable and hard working
Desired Qualifications:
BS/BA in Computer Science or related
Familiarity with JavaScript, PHP, XML and other scripting languages
Experience with test automation software including Quality Center or similar products
Project management, team lead, or management experience
Newell Rubbermaid’s innovative global technology solutions enable businesses, educational
institutions, and consumers to more efficiently share, manage and organize information.
Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning
software (www.dymo.com), CardScan®, business card scanners and contact management software
featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and
customized postage solutions (www.endicia.com and www.pictureitpostage.com) and MimioTM,
interactive whiteboards and digital ink recorders (www.mimio.com). These technology brands
join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®, Goody®,
Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and Waterman®.
Your role will be to design and develop web services, platform applications, and core system
infrastructure that support shipping and mailing solutions developed in partnership with the
USPS and other international postal carriers. This role requires a responsible and detail
oriented individual who can deliver high quality results on credit card and ACH payment
gateways, the generation of encrypted electronic postage, CASS certified address verification
tools, and XML, EDI, and other interfaces to customer, partners and regulatory agencies.
Qualifications:
2+ years enterprise using C#, Visual Basic and .NET development experience
2+ year experience using ODBC & SQL Server
Experience developing Web Services (WSDL, SOAP, REST)
Experience with XML (XML Parsers, XML Schema, XSLT)
Excellent written and oral communication skills
Experience with accounting, finance or regulatory reporting systems
BS/MS Computer Science or related and 2+ years of experience
Microsoft Certification a plus
Shipping, mailing and/or e-commerce industry experience highly desirable
Experience with fraud mitigation and high security environments desirable
Newell Rubbermaid’s innovative global technology solutions enable businesses, educational
institutions, and consumers to more efficiently share, manage and organize information.
Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning
software (www.dymo.com), CardScan®, business card scanners and contact management software
featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and
customized postage solutions (www.endicia.com and www.pictureitpostage.com) and MimioTM,
interactive whiteboards and digital ink recorders (www.mimio.com). These technology brands
join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®, Goody®,
Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and Waterman®.
Your role will be to support our 24 x 7 x 365 production operations and internal systems.
We are looking for someone with extensive experience in both network and Windows administration.
Candidates must have high energy, dedication, and expert-level skill.
This person must have ability to plan and execute in a complex, fast paced environment.
Candidates must have high energy, dedication, and expert-level skill.
Minimum 5-7 years experience, 1-2 years leading projects in a secure, 24x7 Windows OS-based production environment.
Qualifications:
B.S. Degree
Previous experience operating in a NOC environment
Proficiency with Cisco IOS and other networking devices
Familiarity with a variety of network infrastructure device families (F5 BigIP and GSLB Load Balancers, Cisco Switches)
Practical knowledge of BGP traffic engineering and DDoS mitigation techniques
Awareness of network operations community culture and current events
Newell Rubbermaid’s innovative global technology solutions enable businesses, educational
institutions, and consumers to more efficiently share, manage and organize information.
Our global technology brands platform includes DYMO®, label/CD/DVD printers and file scanning
software (www.dymo.com), CardScan®, business card scanners and contact management software
featuring AtYourServiceTM (www.cardscan.com), EndiciaTM, online shipping, mailing and
customized postage solutions (www.endicia.com and www.pictureitpostage.com) and MimioTM,
interactive whiteboards and digital ink recorders (www.mimio.com). These technology brands
join a rich heritage of brands at Newell Rubbermaid including Calphalon®, EXPO®, Goody®,
Graco®, Irwin®, Lenox®, Paper Mate®, Parker®, Rolodex®, Rubbermaid®, Sharpie®, and Waterman®.
The Technical Support Supervisor is responsible for the supervision of the day-to-day work of the technical support and refunds departments.
Setting policy and procedure related to customer service. Manage workflow on all aspects of the client relationship.
Review and refine current processes, procedures, policies, tools.
Identify new opportunities and develop new ways to improve overall efficiency and quality.
Ability to attract and retain talent. Adept at gaining and maintaining respect of subordinates.
Respond to customer phone and e-mail support requests in a timely, efficient and professional manner.
Maintain expert-level knowledge on the features and business application of the company’s product line.
Qualifications:
At least five years experience providing customer support through phone and/or email
Previous supervisory or leadership experience required
Ability to build a good rapport with members of the technical support and refund department
Strong organizational skills, follow through, and demonstrated ability to multi-task and meet deadlines
Excellent written, verbal and interpersonal communication skills
Strong project management skills
Experience with a range of operating systems
Experience installing and troubleshooting software
Newell Rubbermaid is a global marketer of consumer and commercial products that touch the lives of people where they live, work and play. We are
committed to building consumer and commercial Brands That MatterTM while leveraging the benefits of being one company: shared expertise, operating
efficiencies, and a culture of innovation. Our globally recognized brands include Sharpie, Paper Mate, DYMO, EXPO, Waterman, Parker, Rolodex, IRWIN,
LENOX, BernzOmatic, Rubbermaid, Graco, Calphalon, Goody, and Teutonia.