Success Story: Elcometer Inc.
Managing orders effectively to maximize customer satisfaction

Elcometer manufactures and distributes paint- and surface-inspection instruments for large companies in industries such as military, aerospace, automobile and even furniture. With NetSuite, Elcometer reduced data entry fourfold, speeding up the company’s reaction time between sales leads and closed deals.

"I want to more than double my business over the next five years, and the only cost-effective way to do this is with NetSuite. The bottom line is that NetSuite allows us to respond quicker to our customers"

— Joe Walker, Vice President, Elcometer Inc.


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NetSuite enables you to streamline, optimize and cut costs from your business by:

• Streamlining your entire back-office with financials, order fulfillment, purchasing, inventory, time and billing, payroll and employee self-service.
• Automating sales and service with order management, pipeline and opportunity management, account management and complete customer view.
• Running your ecommerce business more effectively, fully integrating your web store and back-office.
• Enabling your employees to make better decisions with real-time dashboards and reports.
• Providing seamless integration with USPS – get rates; print labels; customs documentation; track status; print SCAN shipping manifest forms; 3rd party package insurance.