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Create a Canada Returns Shipping Label—Order Lookup Tab

The following Steps describe how to manually create a Canada Returns shipping label through the Order Lookup tab. For more information about Canada Returns shipping labels, see About Canada Returns Shipping Labels.

Steps

  1. On the Order Lookup tab, enter a Canada address where the shipment will be returned from—usually your customer in Canada.
  2. Enter a Reference ID.

    The Reference ID is to the left of the Retrieve Order button. An example of a Reference ID could be an Order Number.

  3. Select File > Create Canada Returns Shipment.
  4. On the Canada Returns Shipment window, in the To area, complete the USA delivery address, phone, and email address.

    This is your address where the mailpiece will be returned to.

  5. Optional: Change the Canada Post Returns Shipment Service mail class.

    Endicia Professional shows generic international returns mail class names. For a list of equivalent Canada Post mail classes, see International Returns Mail Classes.

  6. Review or change the Weight, unit of measurement, and dimensions (L, W, H) in inches.
  7. Optional: Select or enter Service Options:
  8. Select a Non-Deliverable Option:
  9. Select one or more Notifications options and enter the email address:
  10. Optional: Specify how to process the PDF label:
    1. Click Edit Returns Label PDF Options.
    2. Select an option to:
      • Always save label to this directory and click Browse to navigate to the directory. MOREClosed
      • Prompt for location to save label. MOREClosed
      • Open the label with the installed PDF viewer. MOREClosed
  11. Optional: Select Skip this dialog when creating return shipments.

    If selected, the Canada Post Returns Shipment window does not appear for subsequent shipments. To show this again, from the Print button menu, select Edit Canada Returns Options.

  12. Click Create Shipment.

About Canada Returns Shipping Transaction Records

If you create Canada Returns shipping labels through Endicia Professional, you can view those transaction records on the Postage Log and the online account reports. Note that the DAZzle Postage Log does not show you transaction records of Canada Returns shipping labels that you create through Endicia Professional.

 

 


 

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