Endicia


Endicia News | November 2005
Endicia Newsletter, November 2005.
FEATURE STORY
InstaPostage Sheet of 25 First Class Stamps. Just The Stamps!
Sometimes, you just need some stamps - not full shipping labels or fancy envelopes, no hidden postage or customs forms - just plain old stamps for your mail.

Maybe you're paying a bill or sending an invoice in a window-envelope; you just want to put a stamp with the right amount of postage on it. That's where our InstaPostage sheets come in - they let you print stamps on your inkjet or laser printer without entering any address information. Just choose the mail class and weight, and Endicia will print stamps in the right denomination for your mail. You'll have the postage you need without leaving your desk.

InstaPostageTM is included in all Endicia billing plans - just  download  the software and order your  sheet labels.  You can use your InstaPostage stamps right away, or save them for later - they don't expire. 
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PARTNER SPOTLIGHT
Partner Logo. Are you successfully marketing your product to online shoppers, wherever they shop? With Marketworks, 4,000 of your competitors do.

Marketworks offers a powerful, multi-channel solution that delivers access to over 400 million online shoppers per month across major marketplaces like eBay, leading shopping comparison sites, and your own storefront – all from a single platform.

In addition, Marketworks offers ShipWorks (a solution by Interapptive) that integrates with Endicia to save you time and shipping costs. With ShipWorks you can:
  • Seamlessly download orders into Endicia
  • Streamline individual or bulk label printing
  • Print packing slips and professional invoices
  • Automatically upload buyers’ tracking links & order status into Marketworks
To learn more, visit Marketworks at www.marketworks.com or contact sales@marketworks.com.
CUSTOMER SPOTLIGHT
Customer Image. Aubuchon Hardware operates HardwareStore.com in addition to more than 130 “brick and mortar” hardware stores throughout the Northeast. The company sells home improvement and garden products and ships an average of 120-160 USPS Priority Mail packages each day.

Seamless integration makes for a smooth operation. HardwareStore.com uses a custom-made shopping cart to take customer orders and Stone Edge's Order Manager to download and fulfill those orders. “By far,” commented Will Aubuchon, Aubuchon Hardware’s Director of eCommerce, “the biggest advantage we get out of using Order Manager and Endicia together is during the order packing process.”

HardwareStore.com uses a Pack by Item feature, where the operator scans the product’s barcode label prompting Order Manager to retrieve the oldest open order for the item and print a packing slip. The operator then packs the item in its shipping container and weighs the package. Endicia prints the shipping label and Order Manager imports the tracking number to complete the order.

To learn more about Aubuchon Hardware, visit www.hardwarestore.com.  To learn more about Stone Edge Order Manager, visit www.stoneedge.com or call 877-StoneWeb (786-6393).
SPECIAL OFFER
Endicia InstaPostage sheets. Two-for-one!
For a limited time, you can order 10 InstaPostage sheets for the price of 5 - only $3.95. These easy-to-use self adhesive sheets contain 25 stamps each, and let you use Endicia with any regular printer to create real stamps for your mailings.

Offer expires 11/30/05. 
Buy It
HARRY'S HINTS
Label Printer. Reprints & Refunds
If you get a paper jam or other hiccup when you print your postage, you can recover easily, but you must act quickly! Here's what you can do:

1.  Within 24 hours, fix the printer, highlight the misprinted item in the Postage Log, and choose Reprint.

2.  Within 10 days, request a refund electronically if your mail piece had an electronic Delivery Confirmation or Express Mail barcode.

3.  For all other cases, submit a physical request within 30 days.

Reprints are easiest by far, so act right away. 
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SUPPORT CORNER
Did You Know?
Did you know that starting with Dazzle V5.0, if your account is locked up because of bad pass phrase attempts, you can re-activate your account 24/7 without having to call Support? 
Learn More

F.A.Q.
Q.  How do you handle USPS rate changes?
A.  When new USPS rates are announced, we build them into a software update well before they go into effect. Our software always checks your version to make sure it is current. If not, you will be prompted to download the free update. When the new USPS rates go into effect, the software switches automatically.

Jon's Picture. Meet Our Team
Jon joined Endicia almost 2 years ago. With his technical support experience and his outgoing personality, he has been a great fit for our growing support team. Jon also coordinates relations with our Integrated Partners. After serving 4 years in the Army, he earned a B.S. in Information Systems from SJSU in 1995. When Jon isn't spending time with his daughter, he watches former Oakland A's stars play in the World Series for other teams.

Endicia Technical Support
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