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COMMUNITY SPOTLIGHT
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The DOUA, a volunteer-based non-profit organization consisting of the
impaired and non-impaired, serves to help the disabled become self-reliant
via selling on the Internet. It focuses its efforts on creating financial
independence, bringing technology to the disabled by way of motivation,
individualized support, and other resources. Its Helping Hand Program
assists the disabled in becoming online auctioneers, an occupation that
enables them to work at their own pace, determine their own hours, and not
draw attention to their disabilities.
Marjie Smith – founder of the DOUA and eBay business Abovethemall,
preparer of shipments for both entities, and wheelchair-bound herself – comments:
“Using Endicia, I no longer need to visit the Post Office or handwrite labels;
thus, I save 2 to 4 hours per day, freeing me up to spend more time to grow and
improve the DOUA and Abovethemall.”
As for the future, the DOUA continues to expand, having added several
international students and mentors within the past year. It hopes to increase,
for years to come, its reach into international communities.
Learn More
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FEATURE STORY
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Insurance Without The Hassles!
Ever had to go to the Post Office to insure a package?
Got sticker shock?
Tried to file a claim?
Wondered if it was worth the work?
That's why we offer Endicia Insurance -
just declare the value of your package and select Endicia Insurance
when you print the shipping label
and you're done! No extra sign-ups, no forms to fill,
no standing in line at the post office, and you do not need to
send in any monthly manifests. You can insure your packages for
up to $5,000 - to US addresses as
well as most International destinations. Not only are Endicia's
rates up to 75% less than USPS retail rates, but they are
- by far - the lowest Internet Postage rates.
These savings add up - if you aren't using Endicia Insurance,
you could be spending thousands of dollars more than you need to.
If you ever need to file a claim, we've made that easier too.
You select the shipment you sent from your account and print a
pre-filled claim form. Sign the form and send it in along with
the supporting documents.
And if you have your own third party insurance, such as U-PIC;
or if you want to use USPS Insured Mail anyway, Endicia supports those too.
Learn More
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IN THE NEWS
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Shipping Shoes?
The USPS is making it
easy for retailers and customers shipping footwear to "strut their
stuff," with the new Priority Mail free Shoe Box
that will accommodate almost any brand and size shoe.
Designed for footwear and clothing retailers, along
with direct-to-customer businesses, the new Priority Mail box allows
shippers to simply slide in a boxed pair of shoes for easy shipping.
The shipping cost is based on weight & zone (not a flat rate box).
The
box measures 7-1/2 inches by 5-1/8 inches by 14-3/8 inches and is self
sealing. As with all Priority Mail packaging, it is available at no
additional cost to Priority Mail shippers.
To order yours, visit
www.usps.com/shippingsupplies
or call 1-800-610-8734 for large orders.
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PARTNER SPOTLIGHT
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Andale is the premier supplier of software tools and services
to the online seller marketplace. Millions of eBay users are
familiar with Andale’s on-page hit counters, but Andale’s solutions
also encompass auction management software, photo galleries, image
hosting, and seller research tools. Andale’s customers include some
of the highest-volume sellers on eBay. For these sellers, the tool
of choice is Andale’s Lister Pro, an off-line PC software application
that enables users to create listings and manage large volumes of
orders faster and more efficiently.
Endicia plays a key role in ensuring order completion and successful
shipment via Lister Pro. Endicia Premium integrates seamlessly with
Lister Pro through a convenient Endicia toolbar which allows the user
to print USPS postage, import a tracking number, or both.
When postage has been printed, Lister Pro automatically imports the
tracking number, marks the item as shipped, and keeps a record in
its Outbox.
To learn more, visit Andale at
www.andale.com
or call 1-877-4ANDALE.
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SPECIAL OFFER
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Half Off 2nd Roll!
Buy one roll of Zebra 4x6 labels and get the second one half off.
These low-cost 4x6 thermal labels are perfect for fast package shipping with your Zebra printer.
For a limited time, 2 rolls of labels are only $20.95!
Starts shipping 6/2/06.
Offer expires 6/9/06.
Buy It
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HARRY'S HINTS
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Reprints & Refunds
If you get a paper jam or other hiccup when you print your
postage, you can recover easily, but you must act quickly!
Here are your options:
A. Within 24 hours, fix the printer, do a test print,
highlight the misprinted item in the Postage Log, and choose Reprint.
B. Within 10 days, request a refund electronically if
your mail piece had an electronic Delivery or Signature
Confirmation or Express Mail barcode.
C. For all other cases, submit a physical request within 30 days.
Reprints are easiest by far, so act right away.
Learn More
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SUPPORT CORNER
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Did You Know?
If you are planning a move or have recently moved,
did you know that there are 4 places you need to update your address?
- The return address on every label layout you use.
- The Physical Address on your account page.
- The Mailing Address on your account page.
- The Delivery Confirmation section in DAZzle.
This last place, in the Postage menu under Options/Delivery Confirmation tab,
is often overlooked. However, this is the sender address logged on the Track & Confirm
site whenever you use Delivery Confirmation.
F.A.Q.
Q.
Why am I being charged more than my service fee?
A.
Usually, this is because you have added Endicia Insurance to one or more of
your packages. We add up any Endicia Insurance fees you accumulate during
the month and bill those at the same time as your service fee.
Hence, you may see larger charges depending on your insurance usage.
Meet Our Team
Cassie has been at Endicia for only a short time but already she has
left an indelible impression on the company.
Cassie works in our accounting department and backs up Administration Support.
Cassie came to Endicia after years of working in the computer gaming industry and
continues online gaming as a hobby when not working and taking care of her family.
Endicia Technical Support
Newsletter Archive
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