Can I mix and match insurance?
Insuring your packages could not be any easier. Each time you print, you get to choose between the different insurance options and providers.
What do I need to do to get started?
Nothing, really, there are no forms and no application process. When you come to print, just enter the value that you want covered and the type of insurance and your piece is insured.
Do I also need to file a claim with the US Postal Service?
No, all claims are handled by U-PIC.
How do I get billed?
You are billed on a monthly basis along with your service fees. You will receive a receipt via email. You can always also get a list of all the insured items off of the web site. Annual plan customers will get billed on a monthly basis or when their billings exceeds $10.
Do I need to do anything on a monthly basis?
No, Endicia takes care of all the paperwork and billing leaving you to concentrate on your business.
I sell collectible coins but the policy said that bullion and currency is excluded. Are collectible coins covered?
Yes, collectible coins are covered by U-PIC insurance if a client holds a volume policy with U-PIC or is purchasing through one of our preferred vendors such as Endicia.
What do you consider personal goods?
When insuring an item through U-PIC, there needs to be a transaction taking place between the shipper and the receiver. The invoice for this transaction will represent the proof of value in the case of a claim. Example: You cannot ship an old watch of yours to a family member and insure it.
Your policy states that a package cannot bear a descriptive label but the customs form requires a description of the contents. Are my international packages covered?
Yes, the customs form is allowed to show a description of the contents. An item, for example, cannot be shipped in the manufacturers’ original packaging that states the contents of the package. If an item is being shipped in its original packaging, it will need to be shipped inside of a plain box.
What does this statement mean? THE INSURANCE POLICY THAT YOU HAVE PURCHASED IS BEING ISSUED BY AN INSURER THAT IS NOT LICENSED BY THE STATE OF CALIFORNIA. THESE COMPANIES ARE CALLED "NONADMITTED" OR "SURPLUS LINE" INSURERS.
This insurance policy is issued by Lloyds of London, which is a NONADMITTED Insurance company. U-PIC Insurance is the administering insurance company and is licensed in the state of California. U-PIC Insurance license number is 0E61972 and can be looked up on http://insurance.ca.gov/. Lockton Companies, LLC is the broker of record on the account and is also licensed in the state of California.