Customer Success Stories

Evenflo Efficiently Ships Replacement Parts

“Endicia has really increased our efficiency and added to our bottom line. We've been able to reduce our allocation of labor plus we've saved thousands of dollars compared to our previous service and are not under contract.”

Debi Bair

Replacement Parts/Returns Supervisor for Evenflo

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Evenflo's Shipping Need

For over 85 years, Evenflo has been a leading global innovator of infant equipment. It is now a top global manufacturer of high-quality baby care and juvenile products. Evenflo ships small replacement parts—car seat pads, washers, and stroller wheels, to name just a few—using the U.S. Postal Service®.

Endicia's Solution

Evenflo takes advantage of Endicia Professional to streamline its USPS® shipping process. Evenflo particularly likes the time saved and increased accuracy resulting from retrieving customers’ names and addresses via barcode scanning compared to their manual entry.

Additionally, Endicia Professional and barcode scanning integrate easily with Evenflo’s Phoenix Order Entry System to speed the process of printing postage labels. At the end of each day, Evenflo uses Endicia Professional to enter the shipping cost, mail class, and electronic USPS Tracking (formerly Delivery Confirmation) number to its database. This eliminates the need to manually confirm that orders shipped.

From a training perspective, Endicia was also very easy to learn.

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