Spotlight Impressions’ Need
Spotlight Impressions specializes in making customized name badges, interior signs, glass awards and plaques particularly for corporate functions. Spotlight Impressions provides a turnaround time of 24 hours to fulfill orders, and upon request they can even provide same day service. Previously, when an order was ready to be shipped Spotlight Impressions then had to create multiple labels with their return address, ship to address, and postage. This process became very time-consuming. However, with Spotlight Impressions’ best seller being award plaques, created specifically to hand out during corporate award ceremonies, they had to get their orders to their customers on time. This sometimes put Spotlight Impressions in a crunch, requiring them to rely on a private carrier to quickly ship out orders. While this process worked, the private carrier charged much higher shipping prices, especially for lighter weight items. Cindy Yabut needed a shipping solution that saved them time and money.
After switching to Endicia, Spotlight Impressions was able to ship more of their packages through the Postal Service®. Spotlight Impressions saves about an hour a day using Endicia Premium to print all-in-one shipping labels. On occasion, Spotlight Impressions receives spreadsheets from customers requesting orders be shipped out to multiple addresses. By simply uploading the shipping information from a spreadsheet into the Address Book they can now select multiple addresses and batch print shipping labels with the same weight and mail class. This has made Spotlight Impressions’ shipping process much more efficient. The time they save allows them to spend more time growing their business.