DYMO Endicia

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Endicia Online Support

System Status

We are aware of an installation error in the current version of Dymo Stamps/Printable Postage. If you have started the installation and received the “ratedll.dll” error, please trying installing at a later time. We apologize for the inconvenience.

Account Questions

• I Forgot My Password
• I Forgot My Passphrase

Quick Links

• >> Online Support for Mac Users
• >> New User Guides
• >> Print Domestic Labels
• >> Print International Labels
• >> Technical Notes

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All Topics Account Questions DAZzle DAZzle Express Dial-A-Zip DYMO Printable Postage DYMO Stamps Endicia for Mac Endicia Label Server Endicia Platinum Shipper Endicia Professional Envelope Manager Galaxy for Mom Galaxy Ship NCOA Other PictureItPostage Printers Refunds Tarantula

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• >> Having trouble updating DAZzle?
• >> Trouble updating DYMO Stamps?
• >> Getting firewall error in DAZzle?
• >> Have questions about refunds?

Support Videos

• Print Your First Label
• Print First Class Mail International
• Shipping With Endicia for Mac
• Batch Printing using Endicia Professional
• Using the Shipment Confirmation Acceptance Notice (SCAN) Feature
• More Videos

Contact Support

Please describe the issue you are experiencing.
*First Name *Last Name *E-mail Account #	Company   PC Mac Topic General Account Questions DAZzle DAZzle Express Dial-A-Zip DYMO Printable Postage DYMO Stamps Endicia for Mac Endicia Label Server Endicia Platinum Shipper Endicia Professional Envelope Manager Galaxy for Mom Galaxy Ship NCOA Other PictureItPostage Printers Refunds Tarantula

Contact Us

Phone: 1-800-576-3279 x130
Fax: 650-321-0356
Hours: M-F 6am-6pm (Pacific)

• Online Chat
  Hours: M-F 6am-6pm (Pacific)
• support@endicia.com
  General Endicia account issues, and support for DAZzle, DYMO Printable Postage, and DYMO Stamps® .
• mac@endicia.com
  Endicia for Mac support.
• endiciaprofessional@endicia.com
  Endicia Professional support.
• pictureitpostage@endicia.com
  PictureItPostage related inquiries.

Please supply the following information:

• Your 6 digit account number beginning with 5xxxxx or 6xxxxx
• Name of the software product being used. DAZzle, Endicia Professional, DYMO Stamps® , DYMO Printable Postage, etc.
• The exact text of any error messages you get.
• The specific steps you take to get to the error message.
• The last screen you were at when the error comes up.
• What troubleshooting, if any, you have already tried.
• A description of what you are trying to do.