FAQ


File a Claim Using Endicia Parcel Insurance

Published 5/21/2013 9:41 PM | Updated 9/17/2013 5:17 PM


How do I file an Endicia Parcel Insurance claim?

The following steps describe how to file a Endicia Parcel Insurance claim.

Steps

  1. Log in to your Endicia account.
  2. From the My Account tab, select Tools > File an Insurance Claim.
    You must use one of the provided search options to find the mailpiece on the website reports. The search option, filter between dates (mm/dd/yyyy and mm/dd/yyyy) for Print Date, is recommended.
  3. Click Go to search your account reports.
  4. In the online report, find the item that you need to file an insurance claim for.
  5. Select the Insurance Claim link for that item.
  6. Follow the instructions for filing the insurance claim.

Note: For more information about filing a claim, see the Insurance Claims Page .