FAQs


Discounts for PC Postage

With the price change effective April 10, 2016, the USPS decreased rates for specific USPS mail classes. Metered Mail (PC Postage) users receive a half-cent discount when using DAZzle, Endicia for Mac, DYMO Stamps, Printable Postage, Endicia Profe...

Date Updated: 10/19/2016

Request a refund from Endicia

The length of time you have to request a refund depends on the mailpiece that you want to request a refund for. The types of refunds include electronic and physical. Each type has a different time frame. Electronic:...

Date Updated: 11/8/2016

January 2017 USPS Price Change

 Endicia will update all service offerings with the new prices and applicable regulations to ensure our customers are compliant and print postage correctly. We are committed to providing our customers with all USPS options as soon as they are ava...

Date Updated: 1/5/2017

How do I create a Certified Mail® label using Dazzle?

The following steps describe how to create a label or envelope with the Certified Mail® fee using DAZzle. You use the same layout that you use for all your domestic labels or envelopes....

Date Updated: 2/21/2017

The USPS Automated Package Verification (APV) System

The USPS requires all PC Postage providers, including Endicia, to support APV.You will need to accept new Terms and Conditions in order to continue printing shipping labels using your Endicia account - please visit  www.endicia.com/ter...

Date Updated: 8/2/2017