Endicia support - webinars

Wednesday, March 10
11am-12pm PT
Wednesday, March 24
11am-12pm PT

Shipping from a Mac

Looking for a shipping solution from the familiarity of your own Mac? Look no further. Join us for a 30-minute webinar and learn how to print postage using Endicia for Mac! [more+]

Find out how you can print complete, pre-paid, customizable and professional USPS shipping labels without leaving your desk. You will also learn how to cut your costs with discounts on insurance, delivery confirmation and International Mail. Learn how to use stealth postage to hide your handling fees, manage your shipments online and much more!

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge but registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About our speakers

Bodin Suttles joined Endicia three years ago and has over 10 years of marketing and sales experience. Prior to joining the team Bodin received his Bachelor’s in Marketing from the Fashion Institute of Technology in New York City and worked for Conde Nast Publications. In his free time he likes to travel and go to San Francisco Giants games. Bodin provides sales and customer support for both the Cap Metro and Southeast regions.

Benjamin Preston joined Endicia in 2008 as a Product Specialist. Benjamin focuses on the Endicia for Mac service and social media presence, drawing from previous documentation and technical support experience with various companies in Southern California. Benjamin graduated from Biola University in 2006 with a BA in Media Communications.

Wednesday, April 7
11am-12pm PT
Wednesday, April 21
11am-12pm PT

International Mailing & Shipping

The U.S. Postal Service® delivers your shipments to over 200 countries and Endicia makes it easy! Join us for this 30-minute webinar and learn how to use Endicia’s integrated customs forms. You no longer have to worry about choosing the right form, filling it out by hand, and making sure that you have the right number of copies. Endicia does it all for you! [more+]

Discover how to save a bundle over the International rates of private carriers. You’ll also find out how Endicia’s International Mail Advisor takes the guess work out of International restrictions and helps you avoid costly mistakes. In addition, we’ll cover the options for submitting your packages to the U.S. Postal Service while meeting security regulations.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge but registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

As Chief Development Officer, Harry Whitehouse is the lead software architect for all Endicia software products. Harry holds a Ph.D. from Stanford University and he has built a solid reputation in postal and government relations. Harry has over 35 years of experience in software development. Harry founded Endicia in 2000 and led the company until its purchase by Newell Rubbermaid in 2007.

Wednesday, May 12
11am-12pm PT
Wednesday, May 26
11am-12pm PT

Frequently Asked Questions about Endicia

Having trouble getting the most out of your Endicia service? Join us for this 30-minute webinar and get answers to your most commonly asked questions about Endicia! [more+]

Get the answers to the top 10 issues that you and other Endicia customers have asked about, from the differences between password and passphrase to how to get a refund directly through your Endicia software. We’ll then let you ask any question you might still have about Endicia via the chat window and our speaker will address them live during our open Q&A session.

Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system. These webinars are provided by Endicia free of charge but registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

As the leader of our product specialist team, Jon is responsible for maintaining the high service standards Endicia is known for and for continuing the development and training of the sales staff. Jon joined the Endicia team in 2004 as a Product Specialist. Jon has a Bachelor’s of Science in Information Systems from San Jose State University and has worked in various technical positions in Santa Clara including Desktop Support, Network Administration, and Server Administration. Using skills he learned in the US Army, Jon was promoted to Product Specialist Leader in 2008.

Wednesday, June 16
11am-12pm PT
Wednesday, June 30
11am-12pm PT

How the Postal Service™ Can Help Boost Your Business

Unsure about whether you should ship with the USPS® or a private carrier for a given package? Join us for this 30-minute webinar and learn all there is to know about shipping with the Postal Service! [more+]

Get an overview of the different mail classes and pricing levels that the USPS has to offer and discover in which cases shipping with the Postal Service can save you a bundle over the private carriers. In addition, we’ll have a member of the USPS sales force as a guest speaker to give you the latest news and answer all of your questions.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

About the speaker

Vivian Li has been the Brand Manager for Shipping Products at Endicia for 3 years. Her responsibilities include driving the direction of the shipping product, developing the business and marketing strategies for shipping and identifying emerging shipping markets. Prior to working for Endicia, Vivian worked in a variety of industries including nuclear energy, bio technology, telecommunications, LaaS (Labor as a Service) and insurance. Vivian has a B.S. in General Engineering from Harvey Mudd College and an M.B.A. from University of California at Davis.

Wednesday, July 7
11am-12pm PT
Wednesday, July 21
11am-12pm PT

Back to School Shipping

Are you a bookseller getting ready for the back-to-school shipping season? Join us as we look into the latest developments in our software and at the US Postal Service and how they affect shipping books and other types of media. [more+]

Find out how Endicia’s shipping solutions can help you with this busy season. This webinar will help booksellers who are looking for a shipping solution as well as provide current customers tips and best practices to improve their shipping.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge but registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

Debra Moskyok has been a Marketing Associate at Endicia for four years. As one of the original marketing employees, she has worked at one time or another on most of the services and products Endicia offers. She has also planned and run the company’s last three appearances at Book Expo America. Prior to coming to Endicia, she worked as Director of Sales at an independent comic book publisher in the Bay Area.

Wednesday, August 11
11am-12pm PT
Wednesday, August 25
11am-12pm PT

How To Integrate Endicia Into Your eCommerce Solution

Looking to use Endicia jointly with your existing software? Join us for this 30 minute webinar and learn how to integrate Endicia directly into your workflow![more+]

Find out how Endicia’s XML interface allows you to integrate with DAZzle, our desktop shipping solution, as well as Endicia for Mac and DYMO Printable Postage, into your very own application for all your USPS shipping and mailing needs. We will also cover Label Server’s API, which provides real-time USPS solutions for high-volume shippers and Dial-A-Zip, our patented address verification process which allows you to verify and correct any address errors. In addition, learn how to become a part of Endicia’s Preferred Partner Program.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge but registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

Richard Perry is the Sr. Manager for Endicia’s Business Development team, which is responsible for building and managing the relationships between Endicia and its various Integrated Partners. Drawing from over 13 years of experience in the logistical industry working for companies such as DHL and Neopost, Richard is able to share information on today’s technologies that will allow shippers, software developers, corporations and web sites to easily integrate Endicia’s USPS shipping solutions into their workflow or even applications.

Getting Started with Endicia

Learn about the variety of tools offered by Endicia, such as customizable shipping labels, email notification, postage reports, and integrated applications that make shipping with the USPS even easier and more beneficial.[more+]

In addition, find out how easy it is to get started with Endicia. Get an overview of available service plans and even discover how you can receive FREE Endicia service! We will also review the variety of sales and support resources available to you as an Endicia customer.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge but registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

TBD

Preparing for the Holiday Shipping Season

Are you getting ready for the holiday shipping season? Join us as we look into the latest developments in our software and at the US Postal Service and how they affect you during the busiest shipping season of the year. [more+]

Find out how Endicia’s shipping solutions can help you. In this webinar, Jon will be reviewing best practices for managing spikes in your shipping volume with a shipping veteran. Learn about stocking up for volume, streamlining your process and managing customer expectations.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge and registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

As the leader of our product specialist team, Jon is responsible for maintaining the high service standards Endicia is known for and for continuing the development and training of the sales staff. Jon joined the Endicia team in 2004 as a Product Specialist. Jon has a Bachelor’s of Science in Information Systems from San Jose State University and has worked in various technical positions in Santa Clara including Desktop Support, Network Administration, and Server Administration. Using skills he learned in the US Army, he worked his way up to Product Specialist Leader in 2008.

Optimizing your Shipping Mix

Join us for a 30- minute webinar that will pull together all of the information we’ve covered over the course of this year and help you to put these tools into practice for your business. [more+]

Make sure you’re taking full advantage of Endicia’s features, advanced capabilities and partner integrations. Whatever level of user you are, you should come away from this webinar with new ideas for improving your shipping process.

During the webinar, you’ll be invited to type in questions via the chat window. Our speaker will provide live answers during the Q&A session. Please make sure to log in at least 5 minutes before the beginning to allow the GoToWebinar software to be installed on your system.

These webinars are provided by Endicia free of charge and registration is required to attend. Listed times are Pacific Time and long-distance charges may apply.

About the speaker

Vivian Li has been the Brand Manager for Shipping Products at Endicia for 3 years. Her responsibilities include driving the direction of the shipping product, developing the business and marketing strategies for shipping and identifying emerging shipping markets. Prior to working for Endicia, Vivian worked in a variety of industries including nuclear energy, bio technology, telecommunications, LaaS (Labor as a Service) and insurance. Vivian has a B.S. in General Engineering from Harvey Mudd College and an M.B.A. from University of California at Davis.

Richard Perry is the Sr. Manager for Endicia’s Business Development team, which is responsible for building and managing the relationships between Endicia and its various Integrated Partners. Drawing from over 13 years of experience in the logistical industry working for companies such as DHL and Neopost, Richard is able to share information on today’s technologies that will allow shippers, software developers, corporations and web sites to easily integrate Endicia’s USPS shipping solutions into their workflow or even applications.

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