Issue 108, January 2017

USPS rate change takes effect January 22

January 2017 Shipping Price Change The next U.S. Postal Service® (USPS®) rate change takes effect January 22, 2017 and involves both the Competitive and Market Dominant mail classes. We understand the importance of these changes to businesses of all sizes, and have prepared price change resources to help our valued customers and partners. Visit our January 2017 USPS Price Change page for more information and to view an on-demand webinar.

Tackle holiday returns with Endicia

box with return shipping labelThe holiday shopping season might be over, but e-commerce businesses are still focused on shipping thanks to holiday returns. Endicia can help ensure a successful returns season with Pay-on-Use Returns labels. This advanced service enables you to create a USPS return label without paying for postage until the customer actually uses it. Learn more here.

Requesting a postage refund through Endicia

If you need to request a refund for misprinted or unused postage that was printed using Endicia software, you can do it online through your Endicia account pages. Once on your account summary page select “Tools” then “Request a Postage Refund.” If you’d like step-by-step instructions on how to request a refund, visit our “Create a refund request online” FAQ page.

Before completing the refund request, be sure to confirm that your postage is eligible for a refund by reading the Postage Refund Policy.