We have created this page as a resource to help explain U.S. Postal Service pricing, products and services. Visit this page periodically for updated information.
Changes to tracking on usps.com
New Quick Tools menu, including USPS Tracking entry field, on usps.com.
Tracking a package on usps.com is easier and more convenient with recent changes.
The tracking results page has been updated to help customers more quickly find where their package is, where it’s been and if it’s been delivered:
- A progress bar shows how far along a package has moved toward its destination.
- Delivery status is now highlighted.
- Available actions such as additional services, email alerts and post-delivery actions are consolidated.
- When the status of a package is “Delivered,” a summary of delivery information appears in the status area.
The Track and Confirm application has been renamed “USPS Tracking.” Tracking numbers now can be entered directly on the usps.com homepage using the Track button under Quick Tools, which also have been updated to include the most popular usps.com web pages.
Changes were based on customer feedback, usability testing, internal stakeholder input and a review of tracking applications used by other companies.
“With all the work being done to increase scanning rates and to let customers know we’ve improved tracking, we wanted to offer clearer visibility of package status on usps.com,” said Digital Marketing Manager Mary Beth Fluto.
Customers seeking tracking information constitute 55 percent of the 2.8 million visits usps.com receives each day.
July 2013 USPS Product and Services Update
On July 28, 2013 the U.S. Postal Service® is introducing changes that will affect some mail class naming and label requirements. At the same time, they will launch support for a new offering and expand an existing international feature.
While these changes will not affect pricing, we want to provide you with highlights of these changes and how they may affect you and your business. Learn more »
2013 U.S. Postal Service Price Change
Each year – at least once per year – the U.S. Postal Service (USPS) changes their rates, usually increasing, across their various mail classes and extra services. This event is referred to as USPS Price Change. In 2013 the USPS Price Change will take effect on January 27. We have created the following pages as a resource to help explain the details of these changes and what they mean for your business. Click here to get started or visit www.dymoendicia.com/pricechange2013.
Update to USPS Labeling Requirements for Acceptance of International Mailing of Packages Containing Lithium Batteries
Lithium batteries are considered by international authorities to be within the class of “dangerous goods.” Items meeting the size and quantity restrictions may be mailed internationally; however, the packaging of the battery must comply with International Civil Aviation Organization (ICAO) regulations to be mailable. Items must be packaged in accordance with Packing Instructions 967 (Lithium Ion or Rechargeable) or 970 (Lithium Metal or Non-rechargeable). Both Packing Instructions prohibit the use of the “Lithium Battery Handling” label or the “Class 9 Miscellaneous Dangerous Goods” label on the outside of the package for international mailing.
Business mailers presenting qualifying items in pre-printed packaging with the label on the outside of their shipment for acceptance must completely cover or obliterate the pre-printed label.
Retail Associates and Business Mail Acceptance Employees must recognize non-mailable packaging and refuse such shipments.
More information »
USPS to Accept Lithium Batteries for Global Shipments
Effective November 15, 2012, the U.S. Postal Service will begin accepting packages containing lithium batteries bound for certain international locations including APO, FPO and DPO locations, when permitted by the destination or host country*. To qualify, the batteries must be installed in the personal electronic equipment they are intended to operate.
For more information on the updated USPS policy, visit the International Service Updates page at http://about.usps.com/news/service-alerts/international-updates.htm#H4
* Update on shipments to Germany. The postal operator of Germany has notified the Postal Service it will not accept packages containing lithium metal or lithium-ion batteries destined to addresses in Germany. This does not apply to shipments to and from APO, FPO, and DPO locations in Germany.
Find out about the most recent changes fro the U.S. Postal Service by downloading one of the PDF guides below.
View a PDF of USPS Price Change January 2012
View a PDF of USPS Price Change April 2011
View a PDF of USPS Price Change January 2011
Understanding Your Priority Mail Options