About the Postage Log

The Postage Log—also known as the local log—is specific to the computer that you are using. The Postage Log tab includes:

• Postage transactions.
• Postage purchases.
• Mailpieces that have postage printed on them.
• Tracked mailpieces.
• Integrated marketplace store name, order ID, and post-back status. Post-back status includes:  Successful, Pending Postback (if there is a delay), Failed, and Canceled.

  Note: If Amazon or eBay access is not available, the post-back process might not be immediately completed. In this case, the corresponding Postage Log entry appears in an orange font and the post-back status appears as Pending. DAZzle will continue to retry posting back for approximately the next 24 hours. At this point, you could:

  • Cancel the post-back retry for this order by right-clicking the entry and manually updating the order from your Amazon or eBay website, or
  • Let DAZzle continue the retry attempts.

From the Postage Log tab, you can:

• Review activity.
• Search for transaction records.
• View tracking status.
• Request refunds.
• Reprint labels.
• Export shipping transaction records to tab-delimited text files or XML format files.
• Create Shipment Confirmation Acceptance Notice (SCAN) forms.
• Post-back shipment data to your database.
• Mark a web store order as unshipped (eBay only).
• Resize and sort columns.

Copyright © 2017 Endicia. All Rights Reserved.