About Looking Up the Status of a Refund Request

If you have a Premium, Professional, Platinum, or Label Server service plan account, you can look up the Refund Request Status.

The Refund Request Status may indicate:

• Submitted, Estimated Date of Refund, and Form ID.
• Refunded, Amount Refunded, and Form ID.
• Denied, Reason for the denial, and Form ID.

To look up the status of your refund request, see Look Up a Tracked Package.

If you have a Standard service plan account, you can run the Refund Requests report, but you would have to contact support to get the reason for a rejected refund.

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