“Online Postage Services Part 1: Endicia Innovates” on EcommerceBytes
By Julia Wilkinson
Did you know you could include a return label with your shipments and only pay for the postage if and when it's used to return your item to you? Or, if you sell on PoshMark, you could ship any item for a flat rate of $4.99? These are both recent innovations by online postage service provider Endica. EcommerceBytes chatted with Endicia's General Manager Amine Khechfe to find out more about the service and some of its new features.
Endicia is known by many as an innovator in the online postage space. They were the first to offer a customs form integrated into the postage label. And this year, they introduced another first: a "Pay-on-Use" return label for customer returns.
With these, merchants can create USPS return-shipping labels that are only charged for postage upon use. "Previously, online sellers shipping with the USPS had to pre-pay postage whenever a return label was created," explained Khechfe. Sellers can save time and money with this new service, he explained, as they no longer have to spend time trying to refund unused return labels - or tracking whether the labels have been used.