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FAQ

Accessing DYMO Stamps Online through the Chrome Browser

Published 9/4/2015

Why might I not be able to log-in?
Google has disabled the use of certain JAVA plug-ins for the Chrome browser starting in the beginning of September 2015.
What can I do to login?
There are two options.
1. The easiest solution is to use the latest version of Firefox to access DYMO Stamps Online.
2. You can download the DYMO Stamps software version here: https://download.endicia.com/DYMOstamps/DYMOstampsWebSetup.exe
When will I be able to use Chrome to access DYMO Stamps Online without the Java plug-in?
We are currently working on a solution that will allow you to access the Chrome browser. More details will be available as the solution is ready.
Where can I go for further assistance?
If you have any questions about this change or about using DYMO Stamps Online, please contact Tech Support at support@endicia.com or 800-576-3279 x130. They will be available to give you hands-on assistance for any questions or concerns you may have.