Circle Commerce Manager (CCM) is the company's solution for the Order Management Software / Multi-Channel Merchant market. Companies that sell direct to their customers through a combination of websites, catalogs, and retail stores use CCM.
CCM is a full featured package, and includes all of the modules required to successfully run a multi-channel business, including:
- Extensive support for call center operations, with high function Order Entry and Customer Service applications, and deep integration with Microsoft Outlook/Exchange as a part of CRM functionality.
- Purchasing and product management, including extensive forecasting functionality
- Full warehouse management system (WMS) is included
- Deep integration into the provided/included accounting modules
- Full POS functionality, fully integrated into the system
- Customer, list, and marketing management
- New functionality for document management and search, similar to Microsoft Sharepoint
CCM is an excellent choice for any direct merchant right out of the box .... but this is where our system starts, and our competitors stop. We can readily support any function your business requires, whether it's a slight modification to an existing process, or a whole new module or system area that is outside of the standard functionality of an Order Management system.
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