FAQs


Sending Merchandise and Other Goods Using First Class Mail International Envelopes/Flats

On January 21 2018, the USPS changed the rules for First Class Mail International Envelope/Flat service, limiting its use to the mailing of valueless documents only. However, Endicia is able to continue to offer this service for contents other tha...

Date Updated: 1/11/2018

January 2018 USPS Price Change

To learn more, please visit: https://www.endicia.com/usps/postage-rate-change/january2018...

Date Updated: 1/20/2018

Create a refund request online

You may be able to reprint the label at NO additional charge to the account. For information on how to reprint your label see FAQ: Reprint Postage from DAZzle or End...

Date Updated: 5/9/2018

What is ACH and what do I need to do?

  What are ACH filters? ACH (Automated Clearing House) and is an electronic network for financial transactions in the United States. ACH filters provide an allowable ACH Co ID for payments generated by merchants, such as ...

Date Updated: 11/7/2018

Endicia Global Service FAQ's

  The Endicia Global Service program seeks to improve shipment delivery performance to Brazil and Mexico and introduces the ability to calculate and pay duties and taxes in advance of delivering shipments. Is there an enrollme...

Date Updated: 12/6/2018