FAQs


How do I create a Certified Mail® label using Dazzle?

The following steps describe how to create a label or envelope with the Certified Mail® fee using DAZzle. You use the same layout that you use for all your domestic labels or envelopes....

Date Updated: 2/21/2017

The USPS Automated Package Verification (APV) System

The USPS requires all PC Postage providers, including Endicia, to support APV.You will need to accept new Terms and Conditions in order to continue printing shipping labels using your Endicia account - please visit  www.endicia.com/ter...

Date Updated: 8/2/2017

Sending Merchandise and Other Goods Using First Class Mail International Envelopes/Flats

On January 21 2018, the USPS changed the rules for First Class Mail International Envelope/Flat service, limiting its use to the mailing of valueless documents only. However, Endicia is able to continue to offer this service for contents other tha...

Date Updated: 1/11/2018

January 2018 USPS Price Change

To learn more, please visit: https://www.endicia.com/usps/postage-rate-change/january2018...

Date Updated: 1/20/2018

Create a refund request online

You may be able to reprint the label at NO additional charge to the account. For information on how to reprint your label see FAQ: Reprint Postage from DAZzle or End...

Date Updated: 5/9/2018