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About Canada Returns Shipments

You can create Canada Post Returns shipping labels for your customers in Canada to return merchandise to you in the United States.

Before you can create Canada Returns shipping labels, sign up for the service.

After you complete the sign-up process, you can:

Create return shipping labels in PDF format for your Canadian customers from either tab:
- Order Lookup
- Postage Log
- Important! You must use the correct two-letter abbreviation for Canadian provinces and territories!
Choose from several Canadian Post services.
Avoid customs duties and taxes on returned goods.
Pay for the postage on behalf of your Canadian customers.
Track your customers’ return shipments in your Endicia software.
Reprint return shipping labels.
Request refunds.

About Pricing and Billing

All pricing and billing are in US currency. Refer to the billing invoice or sign-up information for payment terms and conditions.

Important! The displayed prices in Endicia Professional are estimates! The actual price depends on:
- The currency exchange rate at the time of billing.
- The actual weight and dimensions of the mailpiece, which might be different than what you had originally specified.

About Canada Returns Shipping Transaction Records

If you create Canada Returns shipping labels through Endicia Professional, you can view those transaction records on the Postage Log and the online account reports. Note that the DAZzle Postage Log does not show you transaction records of Canada Returns shipping labels that you create through Endicia Professional.